Question about handling a client who wanted a cut that just wouldn't work
About two months ago, a young guy came into my shop in Portland with a picture of a super complex, disconnected undercut. The problem was, his hair was fine and thin, and he had a cowlick right where the disconnect was supposed to be. I told him straight up, 'With your hair type, this is going to look messy in three days and you'll hate it.' He got really annoyed and said, 'Just do what I'm paying for.' So I did. He came back a week later, looking frustrated, and admitted I was right. It was a total bird's nest. He ended up letting me fix it with a much softer, blended version that actually worked with his hair. It taught me that sometimes you have to be the bad guy to be the good guy later. How do you all handle it when you know a client's request is a mistake?