Shoutout to the guy in Renton who told me to just replace the whole dryer

I was fixing a 2015 Whirlpool dryer with a bad heating element, and the homeowner said I should just tell him to buy a new one because 'they don't make them to last anymore'. This was after I already had the back panel off and the part in my hand. When was the last time a customer tried to talk you out of a simple, profitable repair?

2 comments

2 Comments

alicesingh2d ago

Wait, he said that with the part in your hand?

patricia_mason2d ago

Oh, that's rich. Right, @alicesingh, some people just have that throwaway mindset now. It drives me nuts because that heating element is a cheap, easy fix. I see it all the time, folks ready to junk a perfectly good machine over a fifty dollar part. They've been sold this idea that nothing is worth fixing anymore. Makes you wonder what else they're tossing out for no good reason.