Loading…
17
A customer in my shop insisted I replace a whole board for a simple fix
This guy, Mark, brought in a vintage Pioneer receiver from 1978 with a blown fuse. I told him it was a $5 part and a 10 minute job, but he kept saying, 'No, you have to replace the entire power supply board, that's what the internet says.' It happened right here at my bench in Tacoma. He was so convinced by a forum post he'd read that he almost spent $200 on a part he didn't need. Has anyone else had a client argue against a simple, cheap repair?
3 comments
Log in to join the discussion
Log In3 Comments
rowanp717mo ago
Yeah, @holly420, it's wild how people get stuck on that. Honestly makes you wonder if some of those forum posts are just trying to sell old parts.
7
piperb936mo ago
Right? I had a guy last month with a Denon amp and the same exact thing. He was ready to order a whole new input board because some forum, probably like the one rowanp71 mentioned, said it was the only fix for a scratchy volume pot. Cleaned it with deoxit for twenty bucks and he was shocked it worked.
3