That one critique about my blending technique really stuck with me

Had a customer in Grand Rapids tell me my highlights looked 'chunky' after a full session. Stung at first but she was right, I was rushing through the back sections. Started using a finer tooth comb and sectioning into 1/4 inch parts instead of half inch. Has anyone else had a client's offhand comment totally change their method?

2 comments

2 Comments

lily_singh26d ago

Had a friend who was a baker and someone told her her croissants were too dense. She was super proud of them too. Turns out she wasn't letting the dough rest long enough between folds. She started leaving it in the fridge for an extra hour and they came out way flakier. Sometimes those little comments from customers are really just free advice if you can take the sting. It's hard to hear but usually there's truth in it. She still thanks that customer every time she sells out of croissants.

simon_coleman5d ago

Ten bucks says that guy saves ten times that in free advice every year.