Had a client in a wheelchair for the first time at my station in Tacoma

She came in for a cut and color, and I realized my whole station setup was wrong for her. The chair didn't fit under the sink bowl, and my mirror was too high for her to see. I had to get creative with a rolling cart and a hand mirror, but it worked. How do you guys set up your space for clients with different mobility needs?

3 comments

3 Comments

robinp721mo ago

Did you ask her what would have made it easier? Sometimes the best ideas come straight from the person dealing with the problem every day.

jade_singh1mo ago

Oh man, why is the most obvious thing always the last thing I think of? I was so busy trying to come up with a clever fix myself that asking her first never even crossed my mind. I guess I wanted to be the hero with the solution. Next time I'll try starting with the simple question instead of making it harder for both of us.

the_zara24d ago

Honestly, not always. Some people are so deep in the weeds they can't see the bigger picture, and asking them first can just waste time.