Rant: The new quick-set mix we used on a patio in Austin last month failed spectacularly after the first rain.

The homeowner is arguing we should have known the product was wrong for the climate, but the supplier swore it was fine for Texas heat, so who's actually responsible when a specified material fails?

3 comments

3 Comments

the_jennifer2mo ago

Did you get the supplier's promise in writing like @the_wesley said?

gray_carter962mo ago

Man, I wish I had thought to do that. Now I'm stuck with a vague email chain. Did you get burned by this too?

the_wesley2mo ago

Check the product warranty and supplier's written specs first.