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Hit 500 jobs this week, almost missed the red flag
I hit my 500th install on Tuesday over in Medford, and I really thought that was just a number to be proud of... then I looked back at my logs and noticed 15 of my last 60 jobs had the same drop amp model failing after about a year. That is way too high a failure rate for me to keep ignoring, especially when the customer calls start stacking up. I'm wondering if anyone else tracks their repeat callbacks by equipment brand, or am I just being paranoid about a coincidence? Has anyone else seen a specific part start failing right around the same time on the jobs they did earlier?
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