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An old guy in a Daytona Beach condo showed me his original 1978 cable bill
He said 'Son, this used to cost me $8 a month and they sent a man in a tie.' Makes you think about how much the job has changed. Anyone else run into customers who remember the very early days?
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west.henry6mo ago
Man, that hits different. My granddad used to tell me the same kind of thing about his phone bill. A real person would come out to fix it, no automated phone tree. It feels like we traded that personal touch for lower prices and more channels. I miss that human part of the job sometimes.
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tylermartin6mo ago
Totally get what you mean, @west.henry. But I'm not sure we always got lower prices in that trade, just more hassle. Do you think we could have kept some of that human touch?
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ben_nguyen6mo ago
Remember when a wrong number was just a fun chat?
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