Almost told a client their 'ugly' floor was my fault last Tuesday

I was installing this luxury vinyl plank for a lady in Arlington, about 800 square feet. She kept walking around saying 'something looks off' and I nearly blurted out 'your taste in color is the problem'. Stopped myself dead because she was actually right - I'd messed up the pattern on 3 rows near the corner. Had to rip up about 40 square feet and redo it. Took me an extra 2 hours and she ended up happy. Has anyone else had to eat their words when the screw up was actually on them?

2 comments

2 Comments

juliag108d ago

My buddy does tile work and said almost the same thing once, then realized he'd installed the whole floor upside down.

-1

karen_perry388d ago

Oh man, that's a rough one. But it actually makes you wonder if there's a way to test tile placement before committing with the thin set, like a dry layout with marked edges or something. Maybe a little extra prep could save someone like @juliag10's buddy from doing the whole floor twice.