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My attempt to ask about a billing error turned into a 20-minute maze of automated options
I spent half an hour yesterday trying to get through to a human at my bank (you know, to ask about a weird charge). Every time I pressed a button, it sent me to another menu or played a recorded message. Has anyone found a way to get past these systems, or is it just me dealing with this?
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the_jennifer7mo ago
God, that sounds like an absolute nightmare. Makes you want to scream at the robot, right? What did you end up doing?
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jesse_fisher7mo ago
Ugh, I just mash zero until a human picks up.
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