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Honestly, I used to spend hours manually tagging customer support tickets until I tried an AI classifier last month
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margaretm235mo ago
My old system wasted three hours every Monday.
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anthonymurray5mo ago
Man, that hits way too close to home. I used to have this stupid Monday morning process that involved manually checking a spreadsheet and then sending a bunch of emails. And every single week I'd sit there thinking "this is so pointless, why am I doing this?" It would usually take about two and a half hours but it felt like a whole day because of the dread. I finally just automated the whole thing and it was like a huge weight got lifted off my shoulders. It's honestly amazing how much better the start of the week feels when you're not stuck in a loop like that.
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robinp725mo ago
Wow, that's three hours you can now spend on something that actually matters (like a longer lunch). The real cost is the mental drain of knowing you have that pointless block every single week. Getting rid of that is a bigger win than the time saved.
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